24 HOUR CANCELLATION POLICY

We ask that you provide us 24 hours notice of cancellation or you will be charged the entire treatment fee. If you are cancelling with less than 24 hours, you must email us directly at downtownmassage@shaw.ca. HOTMAIL, OUTLOOK, and LIVE.CA users - please see below.

**ALL NEW PATIENTS** please arrive 10 minutes before your appointment to give you ample time to complete forms that must be completed in office.

IMPORTANT - Please check to make sure you have your confirmation email. If not, email us at downtownmassage@shaw.ca. HOTMAIL, OUTLOOK, AND LIVE.CA users - we have frequent issues with confirmation and reminder emails not being received. Please ensure you have your confirmations and if not, contact us immediately.
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Reviews

5.0

Always happy after my appointments and have no complaints other than spots fill up quickly!

5.0

5.0

5.0

I'd describe my appointment as...Amazing! I can't say enough wonderful things about Teri. She knew my problem right away and in two treatments I am better! I will keep coming back!!

5.0

10/10 :)

5.0

I'd describe my appointment as...Great service. Very relaxing and soothing. Warm room and great facility. Teri is a great therapist. Booking system is fantastic.

5.0

I'd describe my appointment as...Great & Relaxing!