1. NEW patients: Once you book an appointment, look for an email with a link to a confidential history form to complete. Please check your spam folder if you do not see it as it must be filled out prior to your appointment.
2. ALL patients: DO NOT come to the clinic if you are sick or have been in close contact with someone sick within the last 7 days. Cancel or reschedule by booking system, email or phone. No cancellation fee applies for illness cancellations although as much prior notice as possible is appreciated. Please remember to allow 7 days before your next reschedule. Thank you!
3. Wear a medical 3 layer or better mask (no fabric or valves) when you come to the clinic and throughout your appointment.
4. Touchless payment: Look for an emailed invoice the day of your appointment or before, with a link to prepay by Credit card OR pay by e-transfer prior to your appointment OR pay in person (by CC only) at your appointment. Payment is due prior to your treatment commencing.
5. Wash hands or use sanitizer on arrival at clinic.
6. Please arrive no earlier than 5 mins before your appointment time; wait in waiting area until called.
7. Please avoid wearing scented body products when you come to the clinic.
8. Note that this location has one flight of STAIRS; no elevator is available.
9. Book further appointments online, in person at your treatment, by phone or by email.
Try comparing fewer schedules to help speed things up a bit.