About

Tidal Elements is a unique holistic healing arts studio specializing in Floatation Therapy, Registered Massage Therapy, Craniosacral Sessions, Yoga Therapy, Healing Bodywork, Energy & Metaphysical Sessions. We have a wide variety of classes and workshops, including: Yoga, Meditation, Crystal Bowls, Sound & Dance Workshops, Biodynamic Craniosacral Trainings, and much more.

Covid-19 changes and what to expect:

> Rescheduling of treatment when the therapist or Tidal Guest is experiencing cold/flu symptoms or who have been potentially exposed to someone sick, the guest will not be charged a cancellation fee if they cancel due to illness. Please be sure to give us as much notice as possible should this occur.
For Cancellations: Note that we only accept cancellations by phone at (250) 306-9283. Thank you!

> Masks are asked to be worn by Tidal Guests and therapists within the shared clinic spaces. If the guest has a mask, they are asked to bring it with them to their appointment. If the guest does not have a mask, a single-use mask will be offered by their practitioner.

> Please arrive outside the clinic doors at your appointment time. Your practitioner will come to open the door at your exact scheduled time.

> Hand sanitizer is available upon your arrival at the clinic.

> Our clinic standards have always been to keep our space pristine. We have changed our sanitation product to isopropyl alcohol, and increased the frequency in which we clean all surfaces touched by guests and practitioners.

> All Tidal Guests will be requested to complete the Covid-19 Consent and Liability Waiver prior to their treatment.

Payments: Please be advised that each Practitioner accepts their own payments after the session is complete. At this time we are encouraging touchless payment. Options will include either a point of sale system or e-transfer. If you are required to make payment by cash or cheque please advise us.

Parking: We have 5 parking spots reserved for Tidal Elements customers. If those parking spaces are full, please park on the street, or in the parkade on 31 Ave (one block East of Tidal Elements).

Float Therapy Session: Have you booked a float?
If so, we require that all Float Guests have not dyed their hair in the last two weeks, received any tattoo work in the last month, nor have any open cuts or wounds on their body; it is recommended to not shave the day of your float. Upon your first booking, guests will be emailed the Float Therapy and Intake Form to be completed prior to arrival at the clinic. Please arrive a minimum of 5 minutes early for your first appointment for an quick orientation. Feel free to bring a water bottle to hydrate and a touque for the colder months.

Other Modalities: Do you know all of the requirements of the Therapy you are undergoing; what's expected in terms of pre-therapeutic engagement and how to get the most out of your experience? If not, please call Tidal Elements Reception to seek clarification. We are here for your healing needs.

Enjoy your session!

Cancellation Policy

Cancellation Policy: Your appointment time is reserved just for you. A late cancellation or missed visit leaves a gap in the day that could have been filled by another patient in need. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss an appointment, will be charged a cancellation fee of $25. Note: We only accept cancellations over the phone, please call (250) -306-9283. One of our receptionists will be happy to help you find a new date and time to reschedule, if requested. Thank you!